Happyfresh is an online grocery delivery app located in Indonesia. They have a fleet of delivery executives who can fulfill grocery orders within 1 hour to the customers’ doorstep. It also operates in countries like Thailand and Malaysia.
Some must-know stats about HappyFresh
Customers can purchase 100,000 products from more than 700 supermarkets, hypermarkets, and independent grocers listed on its platform.
During the Covid-19 pandemic, HappyFresh’s platform got a 560% rise in the number of daily active users and an 800% increase in new shoppers.
Is valued at more than $120 million and has raised $32 million in funds.
HappyFresh’s app on Google Play Store has been downloaded more than 1 million times.
The highlights of a grocery app like HappyFresh are
A special promo code is available for first-time users to get discounts on their maiden order on the platform.
Access to exclusive deals, offers, and vouchers regularly.
Real-time chat facility for smooth communication between the delivery executive and the customer.
Contactless delivery options are available to reduce the spread of Covid-19.
Real-time issue of notifications to the shoppers regarding their order status and introduction of new products on the platform.
The acceptance of numerous payment methods such as debit cards, credit cards, cash, and the leading e-wallets like Dana, Boost, and TrueMoney,
An advanced search and filter option where customers can locate any product by entering its price, ingredients, and features.
An integrated review system where users can directly share their feedback about the quality of the grocery delivery services with the Happy Help Center.
Multilingual technical support is available 24x7.
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