If you recently launched your business then you would definitely know the importance of retaining clients and improving your customer relationship or user experience. Managing customer relationships is one of the most crucial aspects of any business since time immemorial.
The importance of CRM for your business:
Customer relationships are relevant to your business, so much so, that most people consider it to be an indispensable aspect of their business. As a new business in the market, you could either figure it out on your own or opt for assistance from CRM consulting and enjoy optimal customer relationship management.
It's always easier to make repetitive tasks auto generated. It's always more convenient to get leads automatically from the website. Similarly, with CRM businesses do not need to spend hours sending e-mailers. The primary function of a CRM software is to simply maintain a healthy and productive customer relationship, ensuring a bright future for the subsequent business.
CRM consulting companies that can guide you:
CRM stands for Customer Relationship Management and the term is in itself self-explanatory but no new business can use CRM tools without any guidance. Sure, you can make your own mistakes and figure out the tools on your own, or you could learn from the mistakes of others and put your faith in successful CRM consulting companies?
Here's a list of 3 CRM consulting companies that will help you to identify sales opportunities, manage marketing campaigns, and most importantly store information about both customers as well as potential clients!
One of the best CRM consulting companies in the world now, Tkxel was founded in 2008 with its headquarters in the United States. In a decade, Tkxel expanded and currently boasts of 500 plus clients from more than 30 different industries across the world.
Tkxel's motto? Well Tkxel's pride lies within their unique digital solutions to complex business obstacles, ensuring an increase in both revenue as well as productivity. ABB, Groupon, Honeywell, Family Dollar, and TELUS are prominent clients of Tkxel.
● The NineHertz:
Founded in 2008, The NineHertz excels at delivering innovative solutions at a competitive price across the world. This twelve-year-old company has built mobile applications in different niches like social networking apps, gaming apps, e-commerce apps, financial apps as well as video streaming apps.
The Nine Hertz has been featured on leading websites like Life Hacker, Phone Arena, Tech In Asia and Digital Journal.
● Congruent X:
Congruent X is a little different from the other two CRM consulting companies mentioned by introducing a more holistic approach to consulting. According to most industry analysts a successful CRM campaign can ensure a return of up to 8 dollars for every dollar invested but only when the campaign goes well. More often than not, it might not.
Congruent X realized very early that while CRM technology has advanced over the last two decades, the implementation process however has stayed the same and has naturally become outdated with time, thereby failing at risk minimization.
One of the trendiest CRM consulting companies in the world, Congruent X helps businesses bring their people and technologies all in one place with the collection of data, AI and unique consultation services, resulting in improved user experience and optimal business results.