It's a tangled decision to make D2R Items. Diablo Immortal, which Torchlight Infinite could be the game to be compared to, was critiqued at its debut for its pay-to-win mechanism, even when it was reported to have made more than $50 million within the first month of. In the past players have complained about how the Diablo Immortal MMO system penalizes players who are solo, with a lot not being able to locate the other players required to finish the raids or dungeons necessary to progress.
When asked about the learnings XD Inc. has learned from the launch of Diablo Immortal, Heng didn't mention the microtransactions that have caused controversy, however, he said that a lot of the problems in Diablo Immortal's game stemmed due to a lack of understanding how to manage player expectations.
"From our perspective, we believe that the public was most unhappy about their expectations about how Diablo Immortal was presented as an ARPG game, but came out as the ARPG MMO," Heng said.
Heng explained that Diablo Immortal's progression and build options are smaller than Diablo consequently which may have misled players looking for an authentic Diablo experience. "If Diablo Immortal didn't utilize this IP of Diablo the performance would have been quite different in our opinion," Heng said.
Heng said the team, since the beginning of development, has made evident that Torchlight Infinite is strictly a Loot-based ARPG with many possible options due to the game's different cheap d2r items systems, including hero traits talent, skills, and equipment affixes.