The sick call is a system set up in the hospital environment, a health establishment or in a medically equipped individual. The principle consists in actuating a pear or zipper to warn the medical staff of a possible problem with the patient.
This device allows patients in care establishments (nursing homes, care homes, hospitals, retirement homes) to alert staff if they are in difficulty
In fact, patients activate equipment ( pear, remote control , zipper ...) present in their room ( near the bed , sanitary facilities, etc.) which remotely signals that they need assistance thanks to a system of LEDs (light-emitting diodes). ).
Now, the ncbss2 equipment can differentiate the calls made from the sanitary or the bed allowing better targeting by the health personnel. When the alert is activated, an indicator light appears in the room of the nursing staff and sometimes on the pediment from the door of the room concerned. Thanks to newer technologies, these calls can also be transmitted to staff mobile phones .
These phones are called DECT (Digital Enhanced Cordless Telephone), that is to say that they meet a specific standard and operate on a frequency range from 1 880 to 1 900 micro hertz. It is also possible to use Wi-fi technology or paging (beeps or pagers). Nowadays, the indicators are more precise and allow having a faster reaction and adapted to the situation.
In fact, the staff can immediately see the urgency of the call signaling whether a team has already moved, has taken care of the patient or if a team is still on site and requests reinforcement, etc. thanks to the color or the flashing of the leds.
The ncbss2 sick call (or nurse call) equipment works either with wired equipment (wired nurse call) or wireless equipment (wireless nurse call), with radio frequencies. Wired equipment requires a longer installation than wireless, however it is considered to have better reliability and therefore avoids electromagnetic pollution.
These nurse call devices not only give the alert, they also make it possible to analyze the statistics of the service:
- Number of calls and nature of calls per day / month / service…
- Which patient? How frequently ?
- Staff response time.
- What response did the staff give to the alert (room transfer, telephone call, etc.).
In addition, new and more advanced nurse call systems have appeared on the market in recent years. In fact, patients can have pendants, bracelets or watches with which they can report an emergency wherever they are on the premises of the establishment.
These devices are, for the most part, equipped with geolocation equipment allowing patients to be helped even if they are not in their room.
This new technology has two main advantages:
Maintain patient mobility
It allows staff to maintain their mobility while ensuring the safety of patients in the service through better responsiveness (patient rescue wherever they are, better readability on the location of patients, etc.),
Securing the patient
It allows patients to feel safe when they leave their room because they know that the staff can intervene if an emergency situation occurs in an elevator, the garden, etc., this system offers them a clear improvement in their quality of life.