The reason Blizzard's silence is D2R Items worrying Given how well-known the debate regarding D2R Ladder is, many would think that the creators behind the game had already implemented modifications to the microtransaction system or at minimum, made a statement in response to the criticism.
For instance, when Battlefront 2 was going through its notorious microtransactions crisis, EA took a short time to remove microtransactions from the game in order to review their pricing. In spite of this similar precedent however, no similar effort has been announced by Blizzard as of the moment at the time of writing.
Unfortunately, many blame the ongoing commercial success in D2R Ladder as the potential cause of Blizzard's inability to take immediate actions. D2R Ladder is reportedly making $1 million per day at the moment which suggests that a small part of the player base remains enrolled in the microtransaction system to an extent, in spite of the rumblings of criticism. This kind of revenue encourages Blizzard to maintain the system and its silence could suggest that the game won't be changing any time soon.
However the latest job announcements indicate that Blizzard is currently hiring an expert in crisis management for the role of global communications at the company. This could very well be an eventual response to the D2R Ladder controversy.
However, if D2R Ladder continues to make the same amount of money, a response from Blizzard is at risk of being put off and the microtransactions system evidently not at an point of Diablo 2 Resurrected buy items being totally rejected by the players.