What should be the procedure to write the terms and conditions, privacy policy, and refund policy for a web platform? Can I write on my own or have a legal counsel write it?

The documents - Terms & Conditions, Privacy Policy, Refund Policy, Website Declaimers and other legal documents for online businesses are drafted carefully based on the business type. While drafting those, all the perspective and recent provisions are taken in mind.

Although it depends on you to choose whether to hire a counsel for drafting or not, it is recommended to at least consult once to know if at your business scale or as per your requirement, adopted documents will work or not.

If you choose to prepare yourself, review by the counsel will not be a bad idea. This will cut your costs and achieve the goal, too.

Best is to decide after the opinion of the experienced person once.