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Zebra Printer Troubleshooting

Submitted by helpoinfo on Tue, 09/05/2023 - 00:14

If you encounter the error message "No Zebra Printer Found" when attempting to print a label, you will need to open the Zebra Browser Print program and ensure a printer is selected in the "Default Devices" section. Otherwise, click Change. and find your printer. Zebra Printer Troubleshooting, Choose it from the list and click SETUP and try printing again.

If no printer appears, check the connection (ethernet, sub, etc) and try again.

Cannot add accepted hosts in browser print
Go to https://localhost:9101/ssl_support and ignore the warning that the connection is not secure.

If your web browser does not allow you to connect to the page, click "Advanced" and "Continue Anyway". This message will differ depending on your browser, but they will all have a section that you need to click to expand, and then a Continue button. Since you are connecting locally on your printer, this warning is a false positive and nothing to worry about.

No request to add yourstore.mysitoo.com as accepted host
If you do not receive a prompt to add your Backoffice URL as an accepted host when you log in to your Backoffice, please restart the Browser Print program. On PC, right-click the Zebra head icon at the bottom right of the screen (next to the time and date) and click Exit. On Mac, click the Zebra head icon in the top bar, and then click Exit.

Then open the Browser Print program again and go to Backoffice > Products. You should now receive a request to add it as an accepted host.